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Key IT Challenges Faced by Modern Businesses

Power of Data Analytics

The Advantages of a Technology Partner

Key IT Challenges Faced by Modern Businesses

In today’s hyper-connected digital world, organizations are increasingly dependent on technology to drive growth, streamline operations, and boost efficiency. However, in addition to the vast opportunities that technology provides, organizations face a slew of challenges in efficiently managing their IT infrastructure and exploiting it to achieve strategic goals.

 

 

From data overload to cybersecurity concerns and the challenges of digital transformation, managing the IT landscape demands meticulous preparation, skill, and creative solutions. TSL Services, a leading provider of complete IT services, recognizes these issues and is devoted to providing specialized solutions to assist businesses overcome them.

Data Overload and Management

This is the age of big data and organizations are flooded with massive amounts of data from a variety of sources, including consumer interactions, transactions, and operational metrics. According to an IDC estimate, the worldwide volume of data generated is predicted to exceed 175 zettabytes by 2025, demonstrating the exponential rise of data in the digital age.

 

 

However, despite the wealth of data available, many businesses struggle to derive actionable insights from it. A survey conducted by NewVantage Partners found that only 31.4% of executives believe their organizations are data-driven. We at TSL Services specialize in data analytics and insights, helping businesses harness the power of data to drive informed decision-making and gain a competitive edge in their industries.

Outdated Legacy System

Many businesses continue to rely on outdated legacy systems that are no longer capable of meeting modern demands. These legacy systems often pose significant challenges in terms of maintenance, support, and integration with newer technologies. Moreover, legacy systems are more susceptible to cybersecurity threats.

 

 

To meet the challenge faced by modern-day businesses looking to be future-ready and ahead of the competition, TSL Services provides comprehensive application support and enhancement services, helping businesses modernize their IT infrastructure while ensuring the continued functionality and security of legacy systems.

Cybersecurity Threats

Cybersecurity is emerging as a critical concern for businesses of all sizes and industries. With the proliferation of cyber threats such as ransomware, phishing attacks, and data breaches, organizations face the daunting task of safeguarding their sensitive information and digital assets. According to a Security Today analysis, the cost of a data breach reached $4.45 million in 2023, an all-time high and a 15% increase over the previous three years. Moreover, the frequency and sophistication of cyber attacks continue to rise.

 

 

Our experts at TSL Services collaborate with clients to assess their cybersecurity threats, implement robust measures to mitigate risks and provide ongoing monitoring and support to safeguard against cyber threats effectively.

Embracing Emerging Technologies

In an era of rapid digital transformation, businesses must embrace emerging technologies and adapt to evolving customer expectations to stay competitive. However, navigating the complex landscape of digital transformation can be challenging. Moreover, the COVID-19 pandemic has accelerated the pace of digital transformation.

 

 

TSL Services offers expert technology consulting services, guiding businesses through the process of digital transformation, from assessing current capabilities and identifying strategic opportunities to implementing innovative solutions that drive growth and efficiency.

Project Delivery and Implementation

Successfully executing technology projects within scope, budget, and timeline constraints is a significant challenge for many businesses. Moreover, poor project management practices contribute to project failure rates.

 

 

While businesses face a variety of IT challenges in today’s digital age, collaborating with a trusted technology services provider such as TSL Services can ease these issues and enable organizations to prosper in an increasingly digital environment. TSL Services is committed to assisting organizations in overcoming IT difficulties and realizing their full potential in the digital era by providing a comprehensive portfolio of services that includes data analytics, application support, technology consulting, and project delivery.

Technology Stacks

We use a combination of

major software tools and

applications to suit the

client’s requirements

We use a combination of major software tools and applications to suit the client’s requirements

Cloud

AWS, Azure, Cloud Native, Serverless

Web Development

React, Angular

Programming Languages

Java, ASP.Net, Java Script, Python

Low Code/ No code

Microsoft Power App, Salesforce, Workato, MuleSoft, Service Now

BI/ Data Analytics/ Data warehousing

Power BI, Redshift, Azure Synapse Analytics

The TSL Process

We keep things simple for you

1
Analysis &
Planning

We start with defining the objectives and core functions of the solution

 

2
Design & Development

Architectural design, visual interface and the magic of coding happens in this step

3
Testing &
Validation

We start with defining the objectives and core functions of the solution

 

4
Deployment & Maintenance

Smooth deployment while minimising downtime, with a clear maintenance plan

1
Analysis &
Planning

We start with defining the objectives and core functions of the solution

 

2
Design & Development

Architectural design, visual interface and the magic of coding happens in this step

3
Testing &
Validation

We start with defining the objectives and core functions of the solution

 

4
Deployment & Maintenance

Smooth deployment while minimising downtime, with a clear maintenance plan

Let’s work together

Testimonials

Our lines of communication with the team are great….we really collaborate well…we have a family-like relationship with TSL and a culture where everyone is free to express their ideas. A relationship based on trust allows open and honest conversations between us and a nurturing environment allows our staff to flourish.

We have experienced tremendous growth at Couriers Please and we can do that and continue to do that thanks to the support TSL and its offshore subsidary iKORP

On behalf of our entire team, a big thank you to everyone at TSL. We are delighted to partner with you.

At Qantas Freight we have had a long relationship with the team at TSL..built on trust, common values and the deep understanding you have of our business.

We have been able to deliver some amazing outcomes over the last few years. Thank you for a great partnership.


our

Mission

To make Tier 1 technology solutions and support, affordable for all businesses.

our

Vision

To be the technology

partner of choice in Australia

Articles

The Advantages of a Technology Partner

Key IT Challenges Faced by Modern Businesses

Power of Data Analytics

Shalaka Padhye

Head of Operations,
iKORP Technology Consulting

Shalaka has over 12 years of experience in software industry cutting across multiple domains like network security, education, forex trading, etc. and spanning across multiple countries like Japan, Singapore, USA & India. She has worked with Japanese clients for more than 5 years in the field of software development.

Having spent majority of her time as a developer and working in all stages of Software Development Life Cycle designing, Shalaka brings in a rare blend of experience of true technical expertise along with sound knowledge of processes. Her passion for people management enables her to work with and lead large teams.

Being a resident of Pune – the second largest IT hub of India – for over a decade now, Shalaka understands both, the opportunity & benefits provided by the city as well as the challenges present at grass-root level. All the above qualities along with good knowledge of traditional & work culture of the city makes Shalaka the perfect candidate to lead India Operations for iKORP.

Deepak Bapat

Head of Offshore

Delivery

Deepak started his career in Airline industry working with Air India. Deepak has over 35 years of experience in SAP enabled Logistics solutions and Application Services outsourcing solution management for multiple Australian clients.

He has worked more than 20 years with IBM Australia, to deliver business solutions including Business Process Re-engineering, ERP optimisation and Application management services.

Deepak has strong experience in managing diverse workforce to address complex service delivery issues and deliver cost-effective long-term solutions across a wide range of industries including Airlines, Banking, Energy & utilities, Government, Insurance, Media, Petroleum, Retail, Transport and Telecommunications.

Deepak now heads our offshore delivery for application support and development and provides onshore presence to represent the offshore services.

Theo Triantafillides

Director &
Chief Marketing Advisor

Theo began his career in Freight Forwarding before moving to Qantas Freight where he spent 22 years. His time at Qantas included roles in Operations, IT, and most recently in senior management roles of GM Commercial and Head of Sales and Marketing. Theo was instrumental as sponsor and business owner of the digital transformation program that revolutionised Qantas Freight’s network and CTO operating systems.

Theo left Qantas to take up the Director Sales and Marketing role at StarTrack Express before moving into the GM Business Development and Marketing position with Australia Post. Most recently Theo was Chief Commercial Officer with equipment rental group, Kennards Hire.

Theo is a former Board member of the Australian Logistics Council. Although a non-executive director at TSL, Theo can’t help but get deeply involved when it comes to sharing his experience and industry knowledge to ensure the best solution for our customers.

Sudhir Joshi

Founder & Chief

Executive Officer

Sudhir spent the first 7 years of his career developing airline passenger systems at Air India. He then joined Qantas Cargo and was instrumental in delivering critical technology solutions for over 23 Years. Sudhir led the industry in the introduction of Australian Customs electronic reporting and the modernisation of Customs exchange. Most recently he led Qantas Freight’s digital transformation, replacing the legacy core with the latest technology platform. His expertise lies very much in the air-cargo industry. While he remains well versed in the various core platforms such as iCargo, CargoSpot SITA and Unisys, Sudhir understands the importance of focus on business process alignment and change management in the success of IT solutions.

In 2012, Sudhir joined Startrack Express as IT Deliver head where he led various supply chain initiatives with StarTrack/Australia Post.

Sudhir founded TSL in July 2015 with a mission to bring industry specific expertise to the delivery of IT solutions. To date TSL have delivered a wide array of solutions to airlines, CTOs, Freight Forwarders, and Courier companies.